Placement Report
Result Placement
Days to Present Placed Candidate 25
Days to Placement 88
Total Candidates Presented 1
Total Candidates Interviewed by Client 1
Total Prospects DDI Spoke With 4
Lead Consultant

Alex Zebrowski

Director: Building Technologies

Company Description

National Commercial HVAC Service Provider

Job Title

Operations Manager

How long was client searching prior to our involvement?

The client was searching for 1 month prior to reaching out to DDI.

Did client have internal recruiting resources?

Yes, the client has an internal recruiting and HR team.

Why was this a real problem for the client?

Our client’s service department has been growing rapidly. This created a bottleneck in the management structure. Due to this, the senior most leaders were being pulled into day to day management continuously. This meant the business was strong, but they could not spend their time working on the business because they were always working in the business. Due to this, they created a new management role for someone to see to the day to day so that they could focus on strategic growth. This will allow the organization to continue to grow without having the client experience skip a beat.

How did this opportunity help the candidate?

The candidate had been assured of an internal promotion within his previous organization for several years. Despite consistently delivering strong performance and taking on increased responsibility, those promises remained unfulfilled. After more than two years of repeated assurances that ultimately led nowhere, the candidate began to recognize that the advancement opportunities being discussed were largely lip service rather than a concrete path forward. As a result, he became open to exploring new opportunities, specifically one that would allow him to step directly into a leadership role with real authority and impact. He was seeking a position where he could lead with purpose, oversee mid-level managers, contribute to strategic decision-making, and continue developing both his leadership skillset and the organization as a whole. This role provided exactly that opportunity. By moving into this position, the candidate is now able to take on a true leadership function, manage and mentor mid-level leaders, and play a meaningful role in shaping operational growth.