Placement Report
Result Placement
Days to Present Placed Candidate 33
Days to Placement 63
Total Candidates Presented 2
Total Candidates Interviewed by Client 1
Total Prospects DDI Spoke With 4
Lead Consultant

Andrew Borrell

Vice President & Practice Leader: Paper & Packaging

Company Description

A third-generation family owned independent that is one of the largest converters of corrugated box and protective packaging in the US

Job Title

Customer Service Manager

How long was client searching prior to our involvement?

3 months

Did client have internal recruiting resources?

Yes, they have job advertisements as well as internal search processes and had utilized other third-party recruiters.

Why was this a real problem for the client?

This particular facility was a recent addition to our client and they needed to build out the infrastructure of the organization’s Customer Service team in order to align with the rest of the organization.

How did this opportunity help the candidate?

The candidate was able to move into a role that would put them in a leadership capacity over the customer service function that they had worked in for nearly 20 years while staying local to their current geography.